Privacy Policy
Introduction
At Community Direct Services, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website or services.
Who We Are
Community Direct Services, Inc. has been providing behavioral health services to families with intellectual and developmental disabilities in the Hampton Roads area for the past 20 years. Our website address is: https://communitydirectservices.com.
What Personal Data We Collect and Why We Collect It
Behavioral Health Services Data
As a provider of behavioral health services, we collect personal and health information necessary to provide and improve our services. This may include:
- Name, address, and contact information
- Date of birth
- Medical history and current health conditions
- Treatment plans and progress notes
- Insurance information
We collect this information to provide appropriate care, maintain accurate records, and comply with legal and regulatory requirements.
Website Data
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption of sensitive data, regular security assessments, and staff training on data protection.
HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your personal health information.
Your Rights and Choices
You have the right to access, update, or delete your personal information. To exercise these rights, please contact us using the information provided at the end of this policy.
Children’s Privacy
We collect information from children under 13 only with parental consent and in compliance with COPPA (Children’s Online Privacy Protection Act) and other applicable laws.
Third-Party Service Providers
We may use third-party service providers to assist us in providing and improving our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
Contact Information
For any questions or concerns regarding this privacy policy or your personal data, please contact our Privacy Officer at:Community Direct Services, Inc.
5705 Thurston Ave., Virginia Beach, VA 23455
Phone: 757-965-4899
Email: info@cdsva.com